11245 SE 76th Ave
Belleview, FL 34420
Phone: 855-275-8353
Fax: 866-649-6314

Info@teldatafl.com

IP-Enabled Services

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers.

Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.


Frequently Asked Questions

How VoIP / Internet Voice Works

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

What Kind of Equipment Do I Need?

First of all, you need a high-speed internet connection.  The more simultaneous phone calls you will be making, the higher speed connection you will need.  If you use the internet a lot you may need a separate internet connection for your VoIP service.  You will also need VoIP capable phones and/or a VoIP phone system.  What type of phones or phone system you need depends on your specific needs.  VoIP phone systems are about the same cost as traditional systems but often come standard with features that are extra or sometimes not even available on traditional phone systems.

Is there a difference between making a Local Call and a Long Distance Call?

VoIP providers vary on their pricing for local vs. long distance, but in almost all cases they are cheaper than traditional long distance companies.  Some offer free long distance within the lower 48 states, others give you so many minutes included and then charge you a minimal per-minute rate when you exceed your free minutes.  Overall you can expect to pay much less for your long distance than with tradtional carriers.

In addition, international long distance rates are also usually much less, up to 50% off standard international rates.


If I have VoIP service, who can I call?

VoIP works just like any other phone service, you can call anyone with a VoIP or standard phone anywhere in the world.  It just costs less.

What Are Some Advantages of VoIP?

The primary advantage is price, especially when it comes to phone service and long distance.  There also feature benefits that cost extra or are not even available with traditional phone lines.

What Are Some disadvantages of VoIP?

If you're considering replacing your traditional telephone service with VoIP, there are some possible differences:

• Since VoIP works over your internet connection, if your connection goes down so do your phones.
• Not all VoIP services connect directly to emergency services through 9-1-1, this is changing quickly though.
• VoIP providers may or may not offer directory assistance/white page listings.

Can I use my Computer While I talk on the Phone?

In most cases, yes.

Can I Take My Phone Adapter with me When I Travel?

Some VoIP service providers offer services that can be used wherever a high speed Internet connection available. Using a VoIP service from a new location may impact your ability to connect directly to emergency services through 9-1-1.

Does my Computer Have to be Turned on?

Only if your service requires you to make calls using your computer. All VoIP services require your broadband Internet connection to be active.

How Do I Know If I have a VoIP phone Call?

If you have a special VoIP phone or a regular telephone connected to a VoIP adapter, the phone will ring like a traditional telephone. If your VoIP service requires you to make calls using your computer, the software supplied by your service provider will alert you when you have an incoming call.

Does the FCC Regulate VoIP?

In June 2005 the FCC imposed 911 obligations on providers of "interconnected" VoIP services - VoIP services that allow users generally to make calls to and receive calls from the regular telephone network. You should know, however, that 911 calls using VoIP are handled differently than 911 calls using your regular telephone service.

In addition, the FCC requires interconnected VoIP providers to comply with the Communications Assistance for Law Enforcement Act of 1994 (CALEA) and to contribute to the Universal Service Fund, which supports communications services in high-cost areas and for income-eligible telephone subscribers.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.



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