11245 SE 76th Ave
Belleview, FL 34420
Phone: 855-275-8353
Fax: 866-649-6314

Info@teldatafl.com

How to Choose a Phone System for Your Company

Are you planning to purchase a phone system for your place of business? The better planning and the more research you conduct beforehand, the more likely you will be to purchase a phone system that will successfully handle your communication needs.

Number of Lines:

The first thing you will need to determine is the number of incoming lines and extensions you need. In addition to deciding how many incoming lines you currently use, you should also look into the future and determine how many you will likely need. By planning for the future, you can save yourself a great deal of money and time by setting up a phone system now that will be capable of handling your future needs.


Types Of Phone Systems


Your telephone system is one of the most important parts of your business. It connects customers. It connects employees. It connects your business. TeL-DaTa offers many different name brands of dependable phone systems.

The three major types of phone systems in today's market are Key systems, Private Branch Exchanges (PBXs) and VoIP (voice over internet protocol).


Key Systems


Key systems are traditionally used by companies with fewer than 50 employees. A key system has telephones with multiple buttons ("keys") and lights that indicate which lines are in use. When you want to place a call, you just press a button to directly select the telephone company's central office phone lines. Key systems typically have one unit - an attendant phone or separate box that acts as controller for a limited number of lines for a limited number of extensions.

Key systems are usually found in small companies where fewer features are required. They offer convenient elements such as hold buttons, lights, intercoms, paging, speakerphones, privacy, music-on-hold, long-distance restriction, timers, and memory dialing.


PBX Systems


PBX systems connect telephone company trunk lines with individual user lines and equipment inside your organization. A PBX is essentially your own, smaller version of the phone company's central switching office. It controls all your incoming and outgoing calls, connecting outside callers with inside extension lines and internal extensions with each other.

A PBX allows you to have fewer outside lines than extensions because it is safe to assume that not all extensions will be in use at once. PBXs can also be large, with hundreds of lines and thousands of extensions.

The main benefits of a PBX are its many automated features, easy setup, and flexibility. It can be designed for your specific needs today - yet it's scalable for easily adding new lines and features when you need them. PBXs can have simple or sophisticated features, and individual lines may have different functions on them. PBXs also offer some access potential because of their architecture. The system boxes that control PBXs are essentially computers with specialized hardware, so if access features are added to PBX software, any line connected to the system could use those features.

PBX systems are the workhorses of modern telephone systems. They're designed to be massively scalable, so if your 50-person company grows to 500 or 5,000 employees, you'll be able to keep adding capacity without overhauling the whole system.


VoIP Systems


Voice over Internet Protocol contrasts to traditional hard-wired analog telephony that is circuit switched. Going to VoIP-based telephony technology has several advantages, both technical and economic, but also introduces some new complexities that must be managed as part of the data network.

For telephone audio, not only are bandwidth and throughput important, but packet loss, latency, and jitter performance are also critical factors to good-sounding audio. Therefore, real-time applications like VoIP gave rise to engineering and managing the Quality of Service (QoS) of data networks.


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